01
Subscriptions
How much does Ducky cost?
After the Beta period ends, a Ducky Media subscription is USD $2.99 per month. Subscriptions will be sold through the Apple App Store. Purchase from within the app after you install. You can cancel from the App Store at any time.
How much storage do I get?
A Basic-tier Ducky subscription gets you 50Gb of total storage. This is sufficient for a library with hundreds of albums. How many exactly depends on your encoding.
What happens when my storage is full?
You will not be able to add more media to your library without first deleting something. You use the Media App on your mac to remove entries from your library.
How many devices can stream at once?
You are not limited to any particular number or devices, but you are limited in streaming minutes per day. See the next question.
How many streaming minutes do I get?
A Basic-tier Ducky subscription accrues 240 minutes (4 hours) of streaming time every day. Streaming minutes roll over from one day to the next, up to a maximum of 30 days (120 hours) of total streaming time. So if you don't use any of your minutes on one day, you can use those minutes on the next day.
02
Playback
How do I play audio?
Open the Ducky Media app on your Mac and navigate to your library. You can browse by album, artist, or song and play directly from the app.
Can I search my library?
Yes. Use the search bar in the Ducky Media app to find songs, albums, or artists by name.
Can I play my library from more than one Mac?
Yes. Sign in to the Ducky Media app on any compatible Mac and your full library is available for playback.
03
Media Library
How do I add audio to my library?
You use the Ducky Media App on a compatible Mac. When you install the app, you tell it which folders contain your media files. If your account is in good standing and has the necessary space, any compatible files are uploaded to your account automatically.
Can I add media from more than one computer?
Yes, up to the allowed limits for your account.
How do I remove audio from my library?
Visit the "Library" page in the the Ducky Media App on a compatible Mac. There you can remove tracks or whole albums from your account.
Why don't you explain all of this in a Tik-Tok video?
Gross
04
Compatibility
What are the system requirements?
- You need at least:
- A compatible Mac.
- An Apple ID.
Which Mac computers are compatible?
You need any Apple Silicon Mac running MacOs Sonoma or later (>= MacOs 14).
What audio formats are supported?
We currently support MP4 with AAC, MP3, and Ogg Vorbis audio files up to 50Mb. MP4 with ALAC ("Apple Lossless") is partially supported; files will be transcoded to AAC during upload.
If you're a subscriber and interested in other formats, send us feedback!.
Can I install the Ducky Media App on Windows or Linux computers?
Not at this time, sorry.
Can I stream my library on iPhone or iPad?
Not at this time. Ducky Media is currently a Mac-only experience. We want to support more clients in the future. Send us feedback!