Basic Usage

How do I add audio to my library?

You use the Ducky Media App on a compatible Mac. When you install the app, you tell it which folders contain your media files. If your account is in good standing and has the necessary space, any compatible files are uploaded to your account automatically.

Can I add media from more than one computer?

Yes, up to the allowed limits for your account.

Why don't you explain all of this in a Tik-Tok video?

Gross

Compatibility

What are the system requirements?

You need at least:
  1. A compatible Alexa device.
  2. A compatible Mac.
  3. An Apple ID, Amazon Account, or Google Account.

Which Alexa devices are supported?

You can access ducky from any Alexa speaker. This includes Amazon-branded Alexa devices like Echo, Echo Dot, and Echo Show.

You can also use the Alexa app on compatible computers and mobile devices. Note however that these devices must be able to play your media format natively. If you can't play your media file on your phone, you won't be able to play it from Alexa either. For most late-model mobile devices running standard software, this won't be a problem.

Which Mac computers are compatible?

You need any Apple Silicon Mac running MacOs Sonoma or later (>= MacOs 14).

What audio formats are supported?

We currently support MP4, AAC, MP3, and Ogg Vorbis audio files up to 50Mb. If you're a subscriber and interested in other formats, send us feedback!.

Can I install the Ducky Media App on Windows or Linux computers?

Not at this time, sorry.

Can I stream my library using Siri or Google Home?

Not at this time, no. If you are trying to stream on an Apple device, you _can_ use the Alexa App if it available in the Apple App Store for your model.

Limits

How much storage do I get?

A Basic-tier Ducky subscription gets you 50Gb of total storage.

What happens when my storage is full?

You will not be able to add more media to your library without first deleting something. You use the Media App on your mac to remove entries from your library.

How many devices can stream at once?

You are not limited to any particular number or devices, but you are limited in streaming minutes per day. See the next question.

How many streaming minutes do I get?

A Basic-tier Ducky subscription accrues 240 minutes (4 hours) of streaming time every day. Streaming minutes roll over from one day to the next, up to a maximum of 30 days (120 hours) of total streaming time. So if you don't use any of your minutes on one day, you can use those minutes on the next day.

Can I share or send media to another account?

No.